Believe it or not, there isn't really a standard or official pay stub. Each province has requirements for what should be included. In terms of legality, it isn't the pay stub that needs to be official or legal, it’s the contents that need to be truthful and accurate. Misrepresenting your income is serious, so be sure you have everything you need for an accurate pay stub.

You bet. We use the official CRA payroll calculator to do our calculations so the deductions are correct.

They sure are. We provide a T4 report for all customers who have finalized at least one pay stub. This is included in the cost of your pay stubs. You can use the T4 report to fill out a T4 for your employee. We’ll give you instructions on how to do this and a link to download the T4 form from the CRA.

Nope. But you do need to be registered with the CRA to remit taxes, EI and CPP payments.

You need their full name, address, and a completed TD1 form (provincial and federal), which can be found here

Yep, if you are self-employed or if you have responsibility for payroll within the business you work for. Keep in mind that your pay stubs need to accurately represent your income.

Unless you have a specific reason, you don't need pay stubs as a contractor. If you need to represent your income to a lender, you may want to create a pay stub for that reason specifically.

We sure do. You can use OneTwoPay to catch up on pay stubs going back as far as three years. Backdated pay stubs are free with an active subscription and as little as $5 each if you buy pay stub packs instead. We recommend you always start with the first pay stub and then create them in order using the “Next Pay Stub” function on the My Pay Stubs page. Finalize each pay stub as you go to ensure you end up with the correct Year-To-Date (YTD) amounts.

No, they can’t. You can email them to yourself and then forward the email to the employee. Or, you can download and then send them that way.

You need to give them a T4 at the end of the year and you may need to provide a Record of Employment (ROE) when their employment is terminated.

Pay stubs are provided in PDF format.

This might be an ID you have in your human resources system. Many small businesses don’t use employee IDs so you don’t have to worry about this if it doesn’t apply to you.

If you pay weekly, you could have 52 or 53 pay dates in a given calendar year, depending on how the days of the week fall in that year. e.g. There are 53 Fridays in 2021 so you have an extra period if you pay your employees every Friday. If you pay bi-weekly, you may have 26 or 27 pay dates in a given year. If you have 27 pay dates in the calendar year, then you have an extra period.

You should choose the pay frequency that best fits your business needs. The pay period you choose is up to you. Most businesses pay weekly, bi-weekly (every two weeks), semi-monthly (twice per month), or monthly. You should be consistent over time and across your workforce. i.e. If you pay one employee bi-weekly, it makes sense to pay all your employees bi-weekly. If you start the year paying semi-monthly, it is best to pay semi-monthly throughout the year.

To add a vacation pay amount, click Add Another Income Type underneath the Regular Income line on the Income page. You’ll want to change it from Hourly to fixed and enter a pre-calculated amount.

In order to make YTD amounts show up on a pay stub, you need to enter previous period amounts in the YTD Income & Deductions section of the Income page. These amounts will be added to the current period amounts and show as YTD on the pay stub.If you click on the little plus sign to the right, the YTD Income & Deductions section will open up. Also, there is a little “?” in a circle to the left that you can click for instructions.

This is the multiple representing the employer portion of the EI premium in relation to the employee portion. The standard premium is 1.4 which means that the employer premium is 1.4 times the amount of the employee premium.

When the pay stub generated accurately represents your income and deductions, it has been entered correctly. If you’re unsure about the deductions calculated, you can use the CRA Payroll Calculator to validate the amounts. If you are still not so sure, you might want to chat with a local bookkeeper to help get you started.

Yep. You can use the chat button on our website to request that we unfinalize a pay stub for you. It only takes a moment and your pay stub credit can be re-used to re-finalize it when you are done.

On the pay stub preview page just underneath the pay stub. Click the link that says, “Show Remittance Summary.” It’s all there for you.

You need to give them a T4 at the end of the year and you may need to provide a Record of Employment (ROE) when their employment is terminated.

Not a chance. You pay per employee (with a monthly subscription) or per pay stub (with pay stub packs). Once a pay stub is finalized, you can download it as many times as you want.

No, but the price per pay stub goes down as you buy more. (Hint: buy more.)

One-time purchases (single pay stubs or pay as you go) give you pay stub credits. Pay stub credits can be used to finalize pay stubs for any employee at any time. They don’t expire. We also sell monthly or annual subscriptions that allow you to generate pay stubs for the number of employees corresponding to your subscription amount. e.g. If you have a monthly subscription for 3 employees, you can generate as many pay stubs as you need for each of those employees.

You bet. If you are unhappy with our service for any reason, we are happy to provide a refund. We just ask that you give us feedback so we can do better next time! If you need to cancel an unused subscription, we will provide up to three month’s refund on request. Get in touch if you’re unsatisfied with your services to discuss your options.